Wednesday, September 1, 2010

Lucy... I'm holding!!

This is more "Stuff Assistant's Like" than Cake & Heels, but I had to share what has fast become my favorite program of the week.

I'm even making a new category for my techno-geek OCD lovefest... 

So I was tasked with calling the DMV, but after my first miserable session of hanging on hold for 30 minutes with absolutely dreadful music, only to be dropped by an idiot employee, I vaguely remembered reading about this service that would do the holding for you...

It was a girls name... started with an L... and somehow miraculously through my amazing google word search skills I found it!


From the New York Times....
A new company, LucyPhone, is offering a solution: when put on hold, users can hang up, and are then called back when a customer service representative finally picks up. On the free service’s Web site, LucyPhone.com, users type in a customer service number (or click on one of many stored on the site), as well as their own. The company also has submitted a free iPhone application to Apple, which it expects to be approved soon.
It worked beautifully!!  And I've even downloaded the iPhone app... haven't had the chance to try it out yet, but I'm looking forward to it on my next ridiculous call.

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